Software Quality Assurance

Continuous verification across the delivery pipeline.

Automated functional, API, performance and security testing, integrated into your delivery pipeline and executed on every build.

What Is Software Quality Assurance?

Software quality assurance is the verification that software behaves as specified before release. It covers test strategy, automation, functional and API testing, performance and security validation, and regression coverage.

Continuous quality engineering executes this verification on every change.

A magnifying glass with a teal check mark over a panel of code

What Defects Cost by the Time You Find Them

  • $2.41 trillion

    Cost of poor software quality to the US economy in 2022.

    CISQ, The Cost of Poor Software Quality in the US, 2022

  • $1.52 trillion

    Accumulated software technical debt in the US, measured separately from the annual cost above.

    CISQ, 2022

  • $59.5 billion

    Annual cost of inadequate software testing infrastructure to the US economy, with a third recoverable through improved testing.

    NIST, Planning Report 02-3

Signs You Need Software Quality Assurance

  • Manual Regression Before Every Release
  • Test Coverage Without Reporting
  • Test Suites Too Unreliable to Act On
  • Release Decisions Without Evidence
  • Compliance Without Documented Validation

What Software Quality Assurance Covers

Risk-based test strategy defining coverage targets, test levels and quality gates, prioritized by business impact rather than uniform coverage across the codebase.

How We Build Test Coverage

Software Quality Assurance runs Design, Build and Launch on The Pivot.

Pipeline integration runs through DevOps Engineering, and application changes required for testability run through Product Engineering.

  • 01

    Discover

    Existing coverage assessed, defect history analyzed and highest-risk areas identified.

    Output: documented current coverage and risk profile.

  • 02

    Define

    Coverage targets, quality gates and acceptance of thresholds agreed against measured baselines.

    Output: test strategy and success criteria.

  • 03

    Design

    Test architecture, data strategy, environment requirements, and automation framework selection.

    Output: a test design for review.

  • 04

    Build

    Automated suites implemented incrementally, prioritized by defect history and business risk.

    Output: executable coverage integrated into the pipeline.

  • 05

    Launch

    Quality gates enforced in the delivery pipeline, with reporting configured for the teams that act on it.

    Output: automated verification on every change.

  • 06

    Evolve

    Defect escape rate, coverage and suite reliability measured against the baseline taken in Discover.

What You Walk Away With

Verification that runs without anyone remembering to run it.

  • Automated test suites executing on every change
  • Documented coverage across functional, API, performance and security testing
  • Quality gates enforced in the delivery pipeline
  • A test data and environment strategy your team can maintain
  • Defect escape rate measured against a baseline
  • Test documentation and framework ownership transferred to your team

Our Technology Landscape

  • Web and mobile automation

    • Playwright
    • Cypress
    • Selenium
    • Appium
  • Unit and integration

    • Jest
    • Vitest
    • JUnit
    • pytest
    • PHPUnit
  • API and contract

    • Postman
    • REST Assured
    • Pact
    • Karate
  • Performance

    • k6
    • JMeter
    • Gatling
    • Locust
  • Security and analysis

    • OWASP ZAP
    • Snyk
    • SonarQube
    • Burp Suite
  • Pipeline and reporting

    • GitHub Actions
    • GitLab CI
    • Allure
    • TestRail

Common Questions

Coverage percentage matters less than what is covered. Mature teams typically automate 70 to 80 percent of regression, concentrated on the paths that carry business risk.

Start With a Coverage Assessment

The assessment maps existing coverage against where defects originate and return a prioritized automation plan.

Talk to a QA engineer
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