Marketing Automation

Turn every lead into a timely next step.

Automated journeys, lead nurturing, scoring, and CRM workflows that keep prospects engaged, and sales focused on the right opportunities.

What Is Marketing Automation?

Marketing automation connects customer behavior to the right action at the right time.

From lead nurturing and scoring to CRM workflows and personalized journeys, every interaction follows a defined path instead of relying on manual follow-up.

The result: fewer missed opportunities and a more consistent customer journey.

Glass workflow nodes for email, settings and targeting linked by teal lines

What Manual Follow-Up Costs

  • 30%

    Sales activities can be automated through technology.

    McKinsey

  • 80

    Marketing automation users report an increase in leads.

    Invesp

  • 80%

    Marketing automation users report an increase in conversions.

    Invesp

Signs You Need Marketing Automation

  • Leads Wait Too Long for Follow-Up
  • Every Lead Receives the Same Journey
  • Sales Lacks Context on Buyer Activity
  • Manual Tasks Slow Your Team Down
  • Customer Journeys Break Between Channels
  • Your CRM Cannot Keep Up With Growth

What Marketing Automation Covers

Triggered sequences built around behavior and lifecycle stage, running continuously without manual scheduling.

How We Approach Marketing Automation

Marketing Automation runs Design, Build and Launch on The Pivot.

Targets and attribution are set through Revenue Intelligence, and the traffic entering these programmes is delivered through Demand Generation.

  • 01

    Discover

    Existing lifecycle stages, scoring criteria and automation reviewed against actual conversion data.

    Output: a documented current state with gaps identified.

  • 02

    Define

    Lifecycle stages, scoring model and lead routing rules agreed against sales and marketing definitions of a qualified lead.

    Output: a lifecycle and scoring framework.

  • 03

    Design

    Campaign logic, triggers, branching and content requirements mapped for each lifecycle stage.

    Output: a campaign architecture ready to build.

  • 04

    Build

    Workflows, scoring rules and CRM automation implemented and tested against sample data.

    Output: automation configured and validated before launch.

  • 05

    Launch

    Programmes activated with monitoring in place to confirm triggers fire correctly.

    Output: automation running against live contacts.

  • 06

    Evolve

    Performance measured against conversion and pipeline targets, with rules refined as behavior data accumulates.

What You Walk Away With

  • Automated customer journeys
  • Lead scoring and qualification
  • CRM workflows
  • Nurture campaigns
  • Personalized experiences
  • Performance tracking
  • Documented workflows your team owns

What We Work With

  • Marketing automation platforms

    • HubSpot
    • Marketo
    • Pardot
    • Customer.io
    • ActiveCampaign
  • CRM

    • Salesforce
    • HubSpot CRM
    • Pipedrive
  • Personalization and testing

    • Mutiny
    • Unbounce
    • Optimizely
  • Data and integration

    • Zapier
    • Segment
    • Clearbit
    • webhooks and native API integrations

Common Questions

Lead nurturing, scoring, routing, follow-up, CRM updates, customer journeys, and campaign triggers.

Automate What Slows You Down

Find the gaps in your customer journey and identify what should happen automatically.

Build Your Automation Strategy
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